Privacy Policy

Last updated: 03.06.2026

This Privacy Policy explains how Double I Group collects, uses, stores, and protects the personal data of users of the website

By using this website, the user confirms that they have read and understood this Privacy Policy.

1. General Provisions

Double I Group respects users’ right to privacy and processes personal data in accordance with applicable data protection laws, including the Law of Ukraine “On Personal Data Protection” and, where applicable, the General Data Protection Regulation.

This Privacy Policy applies to all information provided by users through the website, contact forms, requests, email, or other communication channels related to the website.

2. Data We Collect

Double I Group may collect the following data:

first and last name;
phone number;
email address;
company name;
messages or other information submitted by the user through website forms;
IP address;
device type, browser, and operating system;
information about interaction with the website;
cookies and other technical data.

Double I Group does not intentionally collect special categories of personal data unless the user provides such data voluntarily.

3. Purpose of Personal Data Processing

Personal data may be processed for the following purposes:

processing user requests and inquiries;
communicating with the user;
providing information about Double I Group services;
preparing commercial offers;
improving website performance;
analyzing website traffic and user behavior;
ensuring website security;
complying with legal requirements.

4. Legal Grounds for Data Processing

Double I Group processes personal data on the following legal grounds:

user consent;
the need to respond to a user request;
performance of contractual or pre-contractual relations;
the company’s legitimate interest in improving the website, communicating with clients, and protecting the service;
compliance with legal obligations.

5. Cookies

The website may use cookies and similar technologies to ensure proper website functionality, save user preferences, analyze traffic, and improve service quality.

The user may change cookie settings in their browser. If cookies are disabled, some website functions may not work properly.

6. Analytics and Third-Party Services

The website may use web analytics, advertising, or technical tools, including Google Analytics, Meta Pixel, or similar services.

Such services may collect technical information about the user’s interaction with the website. Processing of this data is governed by the privacy policies of the relevant services.

7. Transfer of Data to Third Parties

Double I Group does not sell users’ personal data to third parties.

Personal data may be transferred only in the following cases:

when required to process a user request;
when contractors, technical specialists, CRM systems, hosting providers, or analytics services are involved;
when required by law;
when the user has provided consent for such transfer.

Any third parties with access to personal data must use such data only for the defined purposes.

8. Storage of Personal Data

Double I Group stores personal data only for the period necessary to achieve the purpose of processing, comply with legal obligations, or protect the company’s legitimate interests.

After this period ends, personal data is deleted or anonymized.

9. Protection of Personal Data

Double I Group takes appropriate organizational and technical measures to protect personal data from unauthorized access, loss, alteration, disclosure, or destruction.

Access to personal data is granted only to authorized persons who need such access to perform their duties.

10. User Rights

The user has the right to:

receive information about the processing of their personal data;
access their personal data;
request correction of inaccurate or outdated data;
request deletion of personal data where provided by law;
restrict the processing of personal data;
object to the processing of personal data;
withdraw consent to personal data processing;
submit a complaint to the competent data protection authority.

11. Data of Minors

The website is not intended to intentionally collect personal data from minors. If Double I Group becomes aware that such data has been received without proper consent from a legal representative, the company will take steps to delete it.

12. Changes to this Privacy Policy

Double I Group may update this Privacy Policy from time to time. The current version of the Policy is always published on this page with the date of the latest update.

13. Contacts

For questions related to personal data processing, the user may contact Double I Group: